Privacy and cookies policy

Introduction

The purpose of this Privacy and Cookies Policy is to inform you as to how Dog Vivant gathers, processes and uses the personal details of users of the website and is applicable to all the personal details that Dog Vivant obtains through the contact channels, newsletter, registrations forms and any other similar means available for the purpose in the website or linked to it, so that users of the website decide freely and voluntarily if they wish to provide Dog Vivant with personal details that are requested of them or which may be obtained about them when accessing and using the Website.

We recommend that each time you access the Website or use the services linked to it, that you read carefully the present Privacy and Cookies Policy as browsing the website and using the services available or linked to it imply your full and unconditional acceptance of each and every one of the provisions.

In any case, Dog Vivant declares that it has adopted all the technical and organisational measures necessary to ensure the safety and integrity of the personal details that it handles, as well as avoiding their possible loss, alteration and/or access by non authorised third parties. Likewise, Dog Vivant declares that under no circumstances will it commercialise with the personal details of users nor share them with third parties except in legally authorised cases or with your express consent.

Registration

To browse the Website and use the majority of the services available therein it is not necessary to be registered and consequently you will not need to provide Dog Vivant with any personal details.

However, access and use of determined services and/or functionalities requires your registration via forms available for this purpose. In this case, you must provide Dog Vivant with, at least, the personal information that is specified as obligatory in the registration form itself.

The completion of the corresponding registration form available on the website confers on the person concerned the condition of User, who will be responsible for the truthfulness, accuracy and updating of the personal details given, Dog Vivant reserving the right to exclude from the registered services any User who falls under the suspicion of having provided false or voluntarily incorrect details.

Having registered, the password provided to the User will be personal and non-transferable and any action carried out under the cover or use of said password will be the exclusive responsibility of the User. The User undertakes to make diligent use and keep secret the password provided to access the Website and/or the services available in it; transfer to third persons even temporarily not being permitted. In the event that the User knows or suspects the loss, robbery or non-authorised use of their password by third persons, they must notify Dog Vivant of such circumstance as soon as possible.

If, for any reason, the User provides personal details of a third person, they must previously have notified the person and requested their consent with regard to the provisions set out in this Privacy and Cookies Policy.

Purpose of handling personal details

In compliance with what is established in Organic Law 15/1999 on Personal Data Protection, and other applicable regulations on this matter, you are informed that Dog Vivant will include the personal details provided by the User or gathered via the Website in a file owned by Dog Vivant, duly registered with the Spanish Data Protection Agency, and will only handle them for the legitimate purposes for which, in each case, they had been provided or obtained, in accordance with what is specified in the corresponding registration or contact form.

In particular, Dog Vivant will treat the personal details to: (i) respond and attend to consultations, suggestions, claims and contacts which Users request or send via the Website; (ii) provide services or allow access to the functionalities available in the Website or linked to it, or requested by the User through their registration; (iii) verify the compliance with the Terms of Use by the Users; (iv) maintain, develop and control the commercial and/or contractual relations which may be established between Dog Vivant and the User; (v) carry out aggregate and anonymous statistical studies in relation to the browsing habits of the Users; (vi) fulfil the legal obligations of Dog Vivant; and (vii) send commercial information and notification, even by electronic mail and any other equivalent electronic means, about products, services, offers and discounts of Dog Vivant and/or of their collaborators, related to the sector of dog leisure and/or to the products/services available in the Website.

In any case, in relation to commercial communications by electronic means, in each of the notifications that it sends, Dog Vivant will make mention of the procedure by which the User my cancel his/her registration simply and freely on receiving said communication. Likewise, the User may request cancellation of his/her registration at any time, by sending an electronic mail to info@dogvivant.com. However, it is possible that the User receives notifications with other purposes related to other services in which he/she might be registered or had expressly requested (for example, notifications about user/password expiry, notification of registration/cancellation of a determined service, etc.).

Rights of access, rectification, cancellation and opposition

The User may exercise at any time his/her rights of access, rectification, cancellation and opposition to Dog Vivant. To exercise this right, the User must send an e-mail to info@dogvivant.com or send written communication to C/Ribera 6 RB 48991 Getxo, Biscay, detailing his/her request and accrediting sufficient identity. Dog Vivant will attend to the request in the times and in accordance with the stipulations of current legislation.

Cookies

The Website of Dog Vivant uses its own cookies and those of third parties to improve the users' experience and provide them with a better service.

Cookies are small data files that are generated in the computer of the User and enable the User him/herself to store the information that their activity on the Internet generates. Some are strictly necessary so that the Website works correctly and others serve to improve the User performance and experience. Cookies allow a web page, among other things, to store and recover information about the browsing habits of a User or of his/her equipment and, depending on the information that they contain and the way he/she uses the equipment they can be used to recognise or facilitate User browsing and thus optimise and personalise the visualisation of the Website and offer him/her, for example, recommendations more suited to his/her interests and browsing habits, access to restricted areas, services or functionalities without having to register on each visit, or to measure the audience or traffic parameters of the website and undertake aggregate statistics of use and browsing.

Without detriment to the foregoing, the User has the possibility to configure his/her browser to be warned about the reception of cookies and/or impede their installation in the equipment. However, we would warn your that the de-activation of the cookies could affect the correct functioning of the Website and access to determined services and functionalities of the same.

Please, consult your browser instructions and manuals to expand on this information.:

The Website uses the following types of cookies:

  • Analytical cookies: These cookies are used to analyse the behaviour of the recipients of the same on an aggregate, anonymous basis including the number of visitors to the website and the different product files, origin of the visit, day and time, platform, number of clicks on a banner, search words that a user uses to find the desired content. In this way Dog Vivant makes use of a valuable tool to be able to introduce improvements in the Website and know what content or design is most relevant for the recipient. Dog Vivant uses analytical cookies generated by Google Analytics type measurement protocol.
  • Functional and technical cookies: These are cookies that help the recipient to have a better website browsing experience. An example of this type of cookie are those that are used to access correctly the session or define the language.

Cookies used, purpose, management and duration:

  • PHPSESSID: Of session. Make it possible to control the maintenance of the session and confirm that the user has accessed correctly.
  • _ga: The possible personal details that are collected by the use of the cookies in the website will be handled by Dog Vivant for all the purposes indicated in this Privacy and Cookies Policy, so if the User does not consent to this handling, he/she should not accept the Cookies. In any case, the User may exercise his/her rights of access, rectification, cancellation and opposition, in the terms previously indicated.

The possible personal details that are collected by the use of the cookies in the website will be handled by Dog Vivant for all the purposes indicated in this Privacy and Cookies Policy, so if the User does not consent to this handling, he/she should not accept the Cookies. In any case, the User may exercise his/her rights of access, rectification, cancellation and opposition, in the terms previously indicated.

Modification of the Privacy and Cookies Policy

Dog Vivant reserves the right to modify the present Privacy and Cookies Policy to adapt it to future legislation or jurisprudence, to the criteria followed by the Spanish Data Protection Agency and/or competent authority at any time or depending on the practices, uses and customs of the sector, as well as for reasons of whatever changes decided unilaterally by Dog Vivant, whether for the previously mentioned reasons or not. In any case, DV undertakes to visibly provide the User with sufficient information of the modification which the Privacy and Cookies Policy might undergo through its publication in the Website and getting his/her consent if required by law.